My Policies

Cancellation Policy

 

If you need to cancel or reschedule a session or training, please do so by sending an email to office@emilypoel.com within a minimum of 24 hours, or be prepared to pay for the full amount of the session.

 

In case of illness, please reschedule!

 

If you’re running late, please call or send me a text.

If I’m running late, which can sometimes happen, I’ll do the same.

 

 

Payment Policy

 

Payment for sessions, trainings, and other activities may be paid in cash or transferred to the following account:

 

Commerzbank

Emily Poel

IBAN: DE75100400000470363300

BIC: COBADEFFXXX

 

Payment is due within 10 days of receiving the invoice.